HOW CAN I TRACK MY ORDER?
You will receive an email confirmation when your order has dispatched.
Please check your junk/spam folders for email confirmation.
All orders posted with Aramex can check your tracking number here: https://www.aramex.com.au/tools/track/
All orders posted with Australia Post can check your tracking number here: https://auspost.com.au/mypost/track/#/search
CAN I SHIP TO A PARCEL LOCKER/PO BOX?
Yes, we do. All that we ask is that in the Delivery Address section of the checkout, you fill out the "Address Line 1" as, for example:
Parcel Locker 0123456789
PO Box 1234
WHAT IS THE COST OF DELIVERY?
Aramex Parcel Post/Australia Post Parcel Post $12 flat rate
Australia Post Express Post $20 flat rate
International Mail $30 flat rate
*Additional charges for framed memorabilia and auction wins.
*Please contact Sharks Store to organise Express Post
DO YOU DELIVERY INTERNATIONALLY?
Yes, we do.
All orders will be charged in AUD with a flat rate delivery fee of $30 per order. *Unfortunately, international shipping isn't available for memorabilia.
You may also be charged an import tax by customers authority in your country. This is subject to your country’s import regulations.
CAN I CHANGE MY DELIVERY ADDRESS?
If your order has not been dispatched, Yes.
Please contact The Sharks Store immediately on 0416 464 637 to update the delivery address.
CAN I CLICK AND COLLECT?
The Sharks Store does not offer Online Click and Collect at this time.
Phone payments can be taken and stock held for collection at a later date, pending in store availability.