Shop
The Sharks Store is located in Bay Central Woolooware on Level 1, Shop 18.
There is a Small Pop-Up stall within the reception area of Sharks At Kareela, located at 1 Bates Drive Kareela.
Please contact the Sharks Store via phone on 0416 464 637 or 1300 SHARKS (1300 742 757) Press 2
or via email at shop@sharks.com.au
The Membership Portal and Sharks Store page are separate pages.
You will need to create an account with the Sharks Store using the email address associated with your membership.
You can do so at the following link.
https://store.sharks.com.au/account-create
The discount price will be shown on screen for all applicable items.
Please contact the Sharks Store if you require further assistance
Please visit the Donation Policy and Player Appearance Requests site for all donation requests as these are reviewed by our Community Team.
Product
In the event that you have received a faulty product, please contact us directly - shop@sharks.com.au or
0416 464 637 - and we will organise a refund, repair or replacement.
Please refer to 'Returns & Exchanges' at the bottom of this web page.
We apologise for the issue with your order.
Contact the Sharks Store directly via email at shop@sharks.com.au
Please include your order number and include the details of the incorrect item.
Shipping
Shipping costs are as below:
Australia:
Express Post (1-2* Business Day delivery): $20
Standard Post (2-3* Business Day delivery): $12
International:
International parcels cost $30. Standard postal weight restrictions apply. For more information regarding international post please email shop@sharks.com.au
*Pending Location
You will receive a tracking number via email from shop@sharks.com.au when your order is ready to be dispatched. Please check you spam/junk folders.
This tracking number can then be searched and tracked via the Aramex Tracking Site or Auspost Tracking Site.
If you require any other details your parcel please email shop@sharks.com.au
Yes, we do. All that we ask is that in the Delivery Address section of the checkout, you fill out the "Address Line 1" as, for example:
Parcel Locker 0123456789
PO Box 1234
Via the Sharks Store website, not at this time.
You can call the Sharks Store during business hours to arrange a Click and Collect via phone payment to guarantee your stock is held at the Bay Central Woolooware location.